Terms of service

1. General Provisions and Definitions

1.1 This Agreement is the official offer (public offer) by the Operator to enter into a Service Agreement and contains all material terms of such agreement.

1.2 Acceptance (consent) of this Agreement is effected by payment for access to the Service in the manner, amount, and within the timeframes specified in the offers published in the relevant section of the Website, or by registering an account and using the Service.

1.3 By accepting this Agreement, the User confirms that they:

• have read, agree to, and fully and unconditionally accept all terms of the Agreement as set out in its text, including appendices;
• are authorized and legally entitled to enter into a contractual relationship with the Operator.

1.4 The User understands that acceptance of this Agreement is equivalent to entering into an Agreement on the terms set out herein. The Agreement does not require a seal or wet signature and retains full legal force.

1.5 The Operator reserves the right to amend the Agreement at any time. Changes take effect from the moment of publication on the Website. Continued use of the Service after publication constitutes acceptance of the amended terms. Price changes do not apply retroactively to already-paid access periods.

1.6 The following definitions apply throughout this Agreement:

"Agreement" (Terms of Service) — this public offer for the provision of The Storly Service, entered into between the Operator and the User upon acceptance.

"Website" — the web resource owned by the Operator, located at https://thestorly.com/, including all subpages, web applications, and associated digital resources.

"Service" — the AI-powered web application provided by the Operator that allows Users to create, edit, design, and export carousel-format content for social media platforms including Instagram, LinkedIn, Threads, and VK, accessible via the Website and mobile applications.

"User" / "Licensee" — any natural person, sole trader, or legal entity with the necessary legal capacity who has accepted this Agreement and obtained access to the Service.

"Visitor" — a person who accesses the Website without completing registration or obtaining access to the Service.

"Subscription" / "Plan" — the set of financial and functional conditions governing the use of the Service, including access period, feature availability, and usage limits, as published on the Website.

"Content" — all materials generated, uploaded, or created by the User within the Service, including carousel text, brand kit assets, voice recordings, and exported files.

"AI-Generated Output" — carousel copy, slide structures, templates, and other content produced by the Service's AI systems based on User inputs.

"Brand Kit" — the User's uploaded brand assets within the Service, including logo, colors, and font preferences.

"Intellectual Property Objects (IPO)" — works and results of intellectual activity for which the Operator holds rights, including the Service software, templates, UI design, and training data used in AI models.

"Confidential Information" — any non-public information disclosed by either party in connection with this Agreement.

2. Subject Matter of the Agreement

2.1 The subject of this Agreement is the Operator's provision to the User of a limited, non-exclusive, non-transferable license to use the Service in the scope and on the terms established by this Agreement and the User's chosen Subscription plan.

2.2 The User pays for access to the Service, and the Operator undertakes to provide such access in accordance with the selected Subscription.

2.3 The Service enables Users to:

• Generate carousel content using AI based on text or voice input
• Edit and customize slide content and design via the built-in editor
• Apply brand kits, templates, and design themes
• Export finished carousels as PNG files or ZIP archives
• Access additional features according to the User's Subscription plan

2.4 The Operator grants the User access to the Service strictly for the User's personal or internal business use. Resale, sublicensing, or commercial redistribution of the Service or AI-Generated Output at scale without the Operator's prior written consent is prohibited.

3. User Registration and Account

3.1 To access the Service, the User must create an account by providing a valid email address and password, or by authenticating via a supported third-party provider (Google OAuth).

3.2 The User agrees to provide accurate, current, and complete information during registration and to keep this information up to date.

3.3 The User is solely responsible for maintaining the confidentiality of their account credentials and for all activity that occurs under their account. The User must notify the Operator immediately at support@thestorly.com if they suspect unauthorized access to their account.

3.4 The Operator reserves the right to refuse registration, suspend, or terminate accounts at its discretion, including in cases of breach of this Agreement.

3.5 One account per person. The User may not create multiple accounts to circumvent usage limits or receive promotional benefits intended for new users.

4. Subscription Plans and Payment

4.1 The Service is offered under the following Subscription tiers, as published on the Website:

• Free — limited access at no cost, subject to usage restrictions and watermark on exports
• Creator — paid monthly subscription with expanded features and limits
• Pro — paid monthly subscription with full feature access and highest usage limits

Current pricing, feature inclusions, and usage limits for each plan are published at https://thestorly.com/#pricing. The Operator reserves the right to modify plans and pricing with reasonable prior notice.

4.2 Payment for paid Subscriptions is processed through:

• Paddle — our merchant of record for all international payments (credit/debit cards, PayPal, and local payment methods)

4.3 Subscriptions are billed on a recurring basis (monthly or annually) and automatically renew at the end of each billing period unless cancelled by the User before the renewal date.

4.4 All fees are non-refundable except as required by applicable law or as stated in Section 4.6 of this Agreement.

4.5 The Operator may modify pricing at any time. For existing subscribers, price changes take effect at the start of the next billing period following reasonable notice (no less than 14 days).

4.6 Refund Policy. If the User experiences a material service failure attributable to the Operator that prevents access to core Service features for more than 72 consecutive hours, the User may request a pro-rated refund for the affected period. Refund requests must be submitted within 14 days of the service disruption to support@thestorly.com. The Operator will process eligible refunds within 10 business days.

4.7 The Operator reserves the right to suspend or terminate access to the Service for non-payment of subscription fees.

5. User Rights and Obligations

5.1 The User has the right to:

• Use the Service in accordance with this Agreement and their active Subscription plan
• Create, edit, and export carousel content using all features available under their Subscription
• Request technical support from the Operator
• Cancel their Subscription at any time, effective at the end of the current billing period
• Request deletion of their account and associated personal data

5.2 The User agrees to:

• Use the Service only for lawful purposes and in compliance with all applicable laws and regulations
• Not upload, generate, or distribute content that is illegal, defamatory, obscene, harassing, or infringes any third-party rights
• Not attempt to reverse engineer, decompile, disassemble, or derive the source code of the Service or its AI models
• Not use automated tools, bots, or scripts to access the Service in a manner that exceeds normal usage or circumvents usage limits
• Not attempt to gain unauthorized access to the Service, its infrastructure, or other users' accounts
• Not use the Service to generate content that promotes hate speech, violence, discrimination, or illegal activities
• Not reproduce, sell, resell, or sublicense the Service to third parties
• Not use the Service in any way that could damage, disable, overburden, or impair the Service or interfere with other users' use
• Maintain the security of their account credentials

6. Intellectual Property

6.1 Service IP. The Service, including its software, codebase, AI models, design, UI elements, templates, and all related intellectual property, is owned by the Operator or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in this Agreement transfers ownership of Service IP to the User.

6.2 User Content. The User retains ownership of all original content they upload to the Service (e.g., brand logos, source texts, voice recordings). By uploading content, the User grants the Operator a limited, non-exclusive, royalty-free license to use that content solely for the purpose of providing the Service to the User.

6.3 AI-Generated Output. Carousel copy, slide structures, and other outputs generated by the Service's AI systems based on User input are provided to the User for their use, subject to this Agreement. The Operator does not claim ownership over AI-Generated Output produced from the User's specific inputs.

6.4 No Training on User Content. The Operator does not use User Content or AI-Generated Output to train or improve the Operator's AI models without the User's explicit prior consent.

6.5 Feedback. If the User provides feedback, suggestions, or ideas about the Service, the Operator may use such feedback without restriction or compensation to the User.

7. Confidentiality

7.1 Each party agrees to keep confidential any non-public information received from the other party in connection with this Agreement and not to disclose it to third parties without prior written consent, except as required by law.

7.2 The Operator's obligations regarding the collection, use, and storage of the User's personal data are governed by the Privacy Policy, available at https://thestorly.com/en/privacy.

7.3 The User agrees not to disclose to third parties any access credentials, API keys, or other non-public technical information related to the Service.

8. Prohibited Content and Uses

8.1 The User must not use the Service to create, distribute, or promote content that:

• Is illegal under applicable laws in the User's jurisdiction or the Operator's jurisdiction
• Infringes the copyright, trademark, patent, trade secret, or other intellectual property rights of any third party
• Contains or promotes hate speech, harassment, threats, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Is sexually explicit or pornographic
• Constitutes spam, phishing, or deceptive commercial communications
• Contains malware, viruses, or other malicious code
• Misrepresents the identity of the User or impersonates any person or entity
• Violates any person's privacy or publicity rights

8.2 The Operator reserves the right to remove content that violates these provisions and to suspend or terminate the User's account without refund.

9. Service Availability and Modifications

9.1 The Operator aims to provide the Service with 99% monthly uptime but does not guarantee uninterrupted or error-free operation. Scheduled maintenance will be announced in advance where reasonably practicable.

9.2 The Operator reserves the right to modify, update, suspend, or discontinue any part of the Service at any time. For material changes that significantly affect paid subscribers, the Operator will provide at least 14 days' prior notice.

9.3 The Operator shall not be liable for any losses resulting from Service downtime, modifications, or discontinuation, except as required by applicable law.

9.4 The Operator may impose usage limits (rate limits, generation quotas) on any account to protect Service performance and prevent abuse.

10. Limitation of Liability

10.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE.

10.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY THE USER TO THE OPERATOR IN THE 3 MONTHS PRECEDING THE CLAIM.

10.3 The limitations in this Section apply regardless of the form of action (contract, tort, strict liability, or otherwise) and even if the Operator has been advised of the possibility of such damages.

10.4 Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, the Operator's liability is limited to the greatest extent permitted by law.

11. Indemnification

11.1 The User agrees to indemnify, defend, and hold harmless the Operator and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• The User's breach of this Agreement
• The User's violation of any applicable law
• The User's Content or use of the Service
• The User's infringement of any third-party rights

12. Term and Termination

12.1 This Agreement enters into force upon acceptance by the User and remains in effect until terminated.

12.2 The User may terminate this Agreement by:

• Cancelling their Subscription through the account Settings page
• Sending a written termination notice to support@thestorly.com
• Deleting their account

12.3 The Operator may terminate this Agreement immediately without refund if the User:

• Materially breaches this Agreement and fails to cure the breach within 7 days of notice
• Uses the Service for prohibited purposes as set out in Section 8
• Engages in fraudulent activity or attempted system abuse

12.4 Upon termination, the User's access to the Service will cease. The User may download their exported content prior to termination. The Operator will delete User account data in accordance with the Privacy Policy.

12.5 Sections 6, 7, 10, 11, and 13 of this Agreement survive termination.

13. Miscellaneous

13.1 Entire Agreement. This Agreement, together with the Privacy Policy and any applicable Subscription terms published on the Website, constitutes the entire agreement between the User and the Operator regarding the Service.

13.2 Severability. If any provision of this Agreement is found invalid or unenforceable, the remaining provisions continue in full force.

13.3 Waiver. Failure by the Operator to enforce any provision of this Agreement shall not constitute a waiver of its right to enforce that provision in the future.

13.4 Assignment. The User may not assign this Agreement or any rights hereunder without the Operator's prior written consent. The Operator may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

13.5 Force Majeure. The Operator shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, government actions, internet outages, or failures of third-party service providers.

13.6 Notices. Notices from the Operator to the User will be sent to the email address associated with the User's account. Notices from the User to the Operator must be sent to support@thestorly.com.

13.7 Language. This Agreement is made in English. Translations into other languages are provided for convenience only. In case of any conflict, the English version prevails.

14. Contact Information

• Operator: Individual Entrepreneur Vakhid Abdulazizov
• Registered address: Isani-Samgori / Dvali St.
• Support email: support@thestorly.com
• Legal email: support@thestorly.com
• Website: https://thestorly.com/

For questions regarding this Agreement, please contact us at the email address above. We will respond within 10 business days.